frequently asked questions

So, how does this all work?

Well, it depends on the user, but there are a few things that are standard. We know that for many, this whole idea is a bit unusual, so here’s a bit of Q&A that might clarify the whole thing.

What’s included in my hire?

Run of the whole premises. Hedon House is a private play space, so you’re hiring the whole house – not just a room. For a bunch more info about what’s contained within the space and the amenities and inclusions you can expect, there’s a virtual tour here.

Can I come and visit the space before I book?

We aren’t able to make staff available for in-person tours without a confirmed booking, but we do provide lots of info, including photos, in our virtual tour. We are also happy to answer any questions you might have, or send photos of anything you’re looking for that isn’t pictured.

Do you have a [insert item]?

We note what’s part of each space on its respective page (see our menu navigation items under ‘virtual tour’ to fast track to each one). We have all the amenities you might expect from an accommodation rental, plus all the Sex Stuff, plus lush outdoor bathing scenario. If you’re looking for something that you don’t see on our list, please get in touch and ask! If we have it, we’ll let you know. If we don’t, we’ll consider adding it to our collection.

Who can visit Hedon House?

Hedon House is for house-trained grown-ups. 18+ only please. The space is open to people of all genders and sexualities. We are ‘queerly-conceived’ by virtue of the fact that everyone involved in keeping the House is a part of the LGBTIQ+ community, and we want this to be a safe space for our fam, but we are by no means exclusive to them.

How many people can I have in my booking?

The house is set up for the enjoyment of 1-4 people. If you have more than 2, please make sure you understand the sleeping options before booking. We do not host more than 4 at a time.

Can you host my event / party / orgy / bacchanalian ritual?

Probably not. We can’t host parties or loud events at all. If you’d like to run a low-key daytime event, or any gathering of more than 4, please get in touch. We can host some types of low-impact events, but they MUST be discussed with us in advance.

No parties. Parties? No. No parties. There are venues for that.

Is it, like, clean?

You betcha. Our cleaning protocols are informed by best practice in preventing cross-contamination and a strong knowledge set in infection control, dictated by a professional in the BBVs and STI prevention sector. We use hospital-grade cleaning products, engage in regular deep cleaning, and the boss has a hawk eye for detail. Toys are required to be covered with condoms or other barriers, and are still cleaned and sanitised as though they weren’t.

If anything about the cleanliness of the space is not to the standard named above, we want to know about it.

Can I book a service at Hedon House?

We’re not a brothel or a BDSM establishment, and we don’t have staff. Your booking at Hedon House is for the venue only, and does not include a service provider.

What are my responsibilities as a Guest?

Your responsibility is to use the space with care and reverence, and to be in right relationship with the house. This means having respect for the space and the people who keep it. The instructions given to you in the house manual and at check-in are very clear, and we make every effort to ensure that you understand them, including providing multiple formats of the manual at multiple points throughout your booking process and explaining use of the house verbally. We also make an appointment to show you around the space at check-in, which you are expected to treat as an appointment. This is not negotiable.

Your booking intake form, the house manual and any check-in process you receive forms the agreement between you and Hedon House. You will be liable to cover any costs associated with damage or extra cleaning time or materials resulting from your failure to follow the instructions given to you.

As recommended at the top of our bookings page, we ask you to read and understand our terms of hire and cancellation policy before booking.

Where is Hedon House?

We are located on the outskirts of the city of Sydney, within walking distance of both Central and Redfern train stations.

How much is it?

Rates, booking instructions, and availability are all on our bookings page.

How do I pay?

Our booking system is integrated with a payment system that accepts credit card payments via a secure platform. Currently, you have two options in paying for your booking:

1. You can pay in full with a credit card.
2. You can pay a 50% deposit, with the remaining balance deducted from your card a week before your booking.

Bookings must be paid in full by 7 days before the booking start date. If you’re booking with less than 7 days’ notice, you’ll need to pay the entire booking fee up front. We don’t accept cash payments.

What’s your cancellation policy?

It’s detailed here, and has provisions for COVID-19 travel restrictions and industry restrictions.

How do you do butt stuff?

That’s a great question, and it really depends on the butt. There are lots of great resources out there, and if any of them tell you to use any types of numbing lubes or other such products, close them immediately and find another. Here’s our favourite cleaning-out resource. If you’d like to get some private tuition from a butt expert, we know a few – just get in touch and we can refer you!

Hedon House

Hedon House is Sydney’s only private playspace, BDSM and kink dungeon and accommodation. The home of hedonist healing. Available by the hour or by the evening, welcoming to queers and fringe-dwellers, and humbly acknowledging its Gadigal custodians.

Contact
info@hedonhouse.com
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