Hedon House responds to changes in the COVID-19 situation with a harm reduction approach that prioritises the wellbeing of our Guests and our staff and aims to keep our doors open for the years to come. Keep reading to get info on our current measures.

We are currently continuing to honour bookings for those who are able to travel to us. The precautions we take to enable us to continue to provide this space are as follows:

  1. All bookings are 100% contactless. This means that we have suspended physical tours of the space, and will take you through the check-in process by phone or video call instead. We miss meeting you, but it’s just not an option at the moment!
  2. We space out our bookings so that there is time to air and clean the space thoroughly between each stay. A minimum of a 24-hour window is guaranteed between each booking, which is built into our availability calendar.
  3. We screen all Guests the day before their booking using the latest NSW Health information about transmission locations and have an electronic record-keeping system for Guests that is compliant with the state’s contact-tracing requirements. 
  4. In addition to our strict cleaning protocols that have always been a hallmark of how we run the place, we ensure that all high-touch surfaces including doorknobs, keys and key safe, handrails, light switches, taps, and handles are sanitised between Guests.
  5. We maintain a standard of 2-in-1 cleaning protocols in compliance with federal health and WorkSafe guidelines.
  6. We provide a fully-flexible rescheduling policy that allows Guests to err on the side of caution and stay home if they are feeling unwell or have been required to self-isolate.

What we’re asking of our Guests:

  1. Most importantly: please do not attend a booking if you or any other Guests on your booking are experiencing any cold or flu symptoms, or are a contact of a confirmed or suspected COVID-19 case. Our cancellation policy in this instance is flexible to encourage Guests to let us know if this is the case, and will allow you to reschedule your booking to another time with no penalty. Please see the ‘COVID-19 provision’ section of our cancellation policy for more detail.
  2. Your Guest information form filled out at the time of booking will require that you agree to inform us if any of the Guests in your booking test positive for COVID-19 within 28 days of your booking.
  3. Leave all towels and linen for us to clean up; do not strip the bed yourself or start the cleaning process for us. We have protocol for this and prefer to do it ourselves!
  4. Leave all tools, toys, and other objects you’ve handled – even if only briefly! – for us to clean or take out of rotation if they can’t be disinfected.
  5. Follow any instructions given to you in confirmation or check-in documents or briefs, as our protocols may change as we receive new information.
The nature of Hedon House has always required a strong cleaning and disinecting game. Infection control protocol is daily business at The House, and we were well-equipped to step up our game from a BBV/STI transmission prevention protocol to add some extra steps for COVID-19. We buy and use hospital-grade disinfectant products in bulk and have plenty of hand sanitiser, hand wash and fresh towels to enable you to keep your hygiene game strong during your stay.

A few things to keep in mind:

There are soft surfaces in the space, including upholstered furniture, rugs, leather, and carpet, which can’t be thoroughly disinfected. They are cleaned to the best of our ability.

We will only do a thorough COVID clean (aka a ‘terminal clean’ in the health sector) when we are informed that a Guest has become ill during or after their booking, or has tested positive for COVID-19. We will, however, require Guests to leave all objects, toys, and tools they have touched in a central spot for us to clean, and will always clean and disinfect the high-touch surfaces in the house.

Hedon House is always used at your own risk. We accept no liability for Guests’ health at any time, as outlined in our Terms of Hire.

Hedon House

Hedon House is Sydney’s only private playspace, BDSM and kink dungeon and accommodation. The home of hedonist healing. Available by the hour or by the evening, welcoming to queers and fringe-dwellers, and humbly acknowledging its Gadigal custodians.

Contact
info@hedonhouse.com
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